Hook's Oxygen & Medical Equipment

Machine provided works well, while most Rotech employees seemingly dislike their job and are incompetent in a medical setting. The machine is the only reason the review is not a 1-star, as I love...

Received CPAP masks after explaining my need over the phone. The wrong masks were sent. After calling the company, the agent finally said that would listen to the recording of our earlier phone...

Awful rude staff. Would love to give them a zero. Instead of understanding my frustration at being run around on getting replacements parts. Just acted like I should understand why I don't...

Attitudes of employees should be checked at the door before entering. I have never had a good experience with them in over 15yrs. I use Rotech because they are always informative and friendly.

I gave them one star because you don't have the option for zero stars. First the woman who answered the phone was rude, condescending and completely unhelpful. Drive a little out of the way to get...