Tawnya W.
7/10/2015
RUN to another car rental dealer. After reserving online with a drop off service at my house, I did not receive any type of phone call as the email confirmation stated. When I contacted them,...
Hertz Rent A Car
Permanently closed
(7)
Photos
6820 Center St
Mentor, OH 44060
Also at this address
Reviews
1.07 reviewsAmy A.
11/27/2020
Hertz on Mentor Ave was very unorganized and had extremely poor customer service. My son was late getting into town by an hour and they rented his reservation car without notice not even a call....
Julia J.
11/9/2020
The least helpful customer service I have ever received. I made a reservation online when I arrived I was told there were no cars available and nothing else no recommendations didn't offer to call...
Darren F.
10/15/2019
Took my reservation, but then did not have cars available when I called. Told me to call someone else, so I did. Seemed really lazy and did not care at this location.
Kim H.
7/13/2017
State Farm insurance told us we had to go to Hertz when I got into a fender bender. There is only one location by us and it is only open until 1p on Saturday, closed Sunday so we had to go without...
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