Heartland of Willoughby

My father was at Heartland of Willoughby for Physical Therapy due to a Fall. Great service and employees! Each day I was visiting my father, the STNA's were friendly and supportive. Nurses were...

this is a horrible place. my mom who was recovering from covid..84 yrs old was left in a diaper, she was raw. my friend who is there now...is dilerious ...has fallen several times....doesn't...

If you care about you family don't put them in here, my mom was in here for rehab and it was a horrible experience. My mom would ring her bell to get help several times and no one would come she...

I would seriously reconsider putting your loved ones in this facility. They do not have enough nurses or assistants compared to the number of residents. Therefore, patients are severely neglected....

I'm very disappointed with this facility the staff is nasty with their attitudes the people that are in higher positions think they can talk too your loved one any kind of way no totally not...