Duke Energy

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139 E 4th St
Cincinnati, OH 45202
Duke Energy is Ohio a diversified energy company with a portfolio of natural gas and electric businesses, both regulated and non-regulated, and an affiliated real estate company. The company supplies, delivers and processes energy for customers in North America and selected international markets. It gathers, processes, transports, markets and stores natural gas and produces, transports and markets NGLs as a joint venture of Duke Energy and ConocoPhillips. Headquartered in Charlotte, N.C., it is one of the largest producers of natural gas liquids in North America and one of the largest marketers. The company serves its customers by transporting natural gas from North America's major supply areas and growing supply sources to markets in the Northeastern and Southeastern United States and in Canada. James E. Rogers has been the chief executive officer of Duke Energy for more than one year. He has been with the petroleum, oil and natural gas utility for over 18 years. Rogers earned BBA and JD degrees from the University of Kentucky.

Reviews

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1.591 reviews
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Whitney B.
1/31/2020

I'm not sure about all the negative reviews. They may be valid. I am writing this review from my personal experience. I have been a Duke customer since I rented my first apartment in 2015. Now,...

Cj A.
11/10/2025

Absolutely disgusting company, on hold for 20 min to start a service, added $175 deposit to start my service, the lady was slow as hell. And to top it off that she sent me to a secondary caller to...

Alessandra C.
8/9/2025

Horrible customer services, im almost 15 days trying to register a new account because im moving to Davenport and the website doest work, and doesnt let me do it. I never had Duke account before....

Melissa W.
11/6/2025

They are awful. I've been a customer for year. I was one day late and they cut off my service. I paid the same day and turned my service on. I received my next bill, paid it, then received my...

Tracy H.
8/15/2025

A complaint against Duke Energy regarding improper final billing charges for services after my lease and residency ended. I submitted a disconnection request through Duke Energy's online portal...

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