Gary J.
11/23/2014
Work and materials were great. Workman was good and respectful of pets and home. All scrap was removed and when one window was found defective they replaced it with no problem. With that said...
Custom Window & Door Co.
Closed
(6)
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1608 Sycamore Line
Sandusky, OH 44870
Custom Window and Door Company, located in Sandusky, OH, specializes in high-quality replacement and new construction windows and doors tailored to homeowners' specific needs. With over 30 years of experience, they utilize the latest materials to ensure energy efficiency and exceptional craftsmanship in every project.
This locally owned and operated company provides a range of services, including custom siding and remodeling options, backed by industry-leading warranties and a commitment to customer satisfaction. As proud community partners, they have actively contributed to local projects aimed at enhancing energy efficiency in schools and government facilities.
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Reviews
1.56 reviewsMaureen O.
6/30/2025
Absolutely unacceptable, zero communication... two appointments in a row cancelled via text appt scheduler app, no phone call or reason given, until called to find out why; obviously if they can't...
Paula R.
6/12/2024
Terrible customer service. Zero follow though on their end. They do not do what they say they are going to do and do not stand behind the window warranty. No ethics or integrity. Save yourself...
Greg B.
11/11/2020
Custom Window came out about 3 months ago to measure to replace some of my windows. After not hearing from them for a month, I called and left a message. Four calls and 4 weeks later and still...
Carl H.
12/17/2019
This company has the worst work ethics I've seen in years. One lie after another, excuses for poor workmanship, not completed in a timely manner. They left the entire side of my house open to the...
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