Lisa H.
4/3/2021
I thought I'd try Cheryl's for my daughter's graduation celebration. Since cookies are individually wrapped, they're safe to serve during pandemic and a better deal than boutique cupcakes. I tried...
Cheryl's Cookies
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338 E Stroop Rd
Dayton, OH 45429
Cheryl's Cookies, founded in 1981 in Columbus, Ohio, began as a modest storefront offering six types of cookies and has since expanded to include a wide array of gourmet treats, such as brownies, cakes, and seasonal cookie assortments. Now part of the 1-800-FLOWERS.COM family, the company emphasizes high-quality customer service and delightful gifting options for any occasion.
Known for its delectable buttercream-frosted cookies, Cheryl's offers customizable gift baskets along with dietary-sensitive options like kosher, sugar-free, and gluten-free varieties. Committed to freshness and quality, they engage customers through an extensive e-commerce platform and retail outlets, continually striving to deliver an exceptional cookie experience.
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Reviews
1.09 reviewsTimothy G.
2/16/2025
Horrible! Their "AI" chat customer service goes round and round and only after a google search did I find an actual store who directed me to their off shore customer service and it went round...
Linda Y.
1/8/2025
do not order from this company! I ordered in December and Fed Ex kept sending me messages it was on truck for delivery. they never came and no one in company ever responded! my bank get it...
Sue B.
11/25/2020
They botched an order and decided they would not give me credit...so I just cancelled. It was a shy of a $50 order..the credit I requested was ($20) and since they would not give me a credit...
Linda A.
4/6/2022
Outsourcing customer service made a yummy product a nightmare experience. Both orders are late and one has still not arrived as I type this review. Over a week late for a birthday surprise...
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