BMW Cleveland

I've been told it will be 5 hours for an oil change. What in the heck am I going to do for 5 hours?

My service experience with BMW Cleveland was wonderful. My one- touch moonroof was not working with "one-touch"! However, l did not say anything about it. Service check up found the problem and...

This is the 3rd time I've had my 5-series in for service and they've still not fixed the check engine light. I get the car back and the light is off, and within 50 miles it's right back...

Beware! I was lied to. I was coerced into believing I had to make repairs. My service adviser held back information from me purposely so I was tricked into believing that i had to do a certain...

Awful. Bought a used 328 with 3k miles and bought extended warranty (don't). Less than 30 days later have warped rotors. Took much arguing for them to cover and they accused me of "aggressive or...