I went to this location on a thursday to exchange my ps5 controller through the geek squad warranty. Upon arriving I was told it would be a 1 hour wait to exchange the controller due to only...
Best Buy
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9845 Colerain Ave
Cincinnati, OH 45251
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
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Reviews
Rebecca M.
7/22/2025
Shirley W.
4/24/2025
I purchased a new computer. My camera would not work with the current plug ins. I had all the cords with me. As soon as I walked in Matt welcomed me. Listened to my concerns. Took me to where we...
Jacqueline J.
11/6/2025
They would only do price match if it was a local store vs. Online, even when it was from their website.
Natalie P.
1/15/2025
Purchased a special cord I was told I needed by Best Buy days before Christmas for $30. Ended up it wasn't needed so I went to return it. They refused to take the unopened cord back because I...
Alex N.
9/25/2024
Guy I worked with was extremely nice. Tried to help with the return. GM in the building wouldn't honor what online said. I have spent thousands of dollars here and will not be returning
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