I went in to buy a new phone. I go the phone i wanted but when i got home, i checked the electronic updates to my at&t account and discovered they had added a protection plan without my...
AT&T Store
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If you are an AT&T customer and require assistance of any kind, avoid the retail store at 8245 Old Troy Pike. Instead go to the AT&T Corporate Store in the Fairfield mall. The manager at the...

Manager was rude and unkind toward my adult handicapped son and I. He should not be working with the public. Do not use this store!
Went to upgrade phone and was told i could up my plan to unlimited for 18 dollars a month... bill went from 264 to 603 the next month... cant get any resolve.... horrible place to do buisness......

Worst customer service. Walk in and be ignored because the reps are watching TV. And then given the bare minimum help possible. I went home and changed my phone to Cricket.
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