We paid extra when buying watches for lifetime battery replacement. Now everytime we need it they never have someone there that can do it. Its always the manager who's not there. Why is this...
Zales Jewelers
(9)
Zales Jewelers in Fayetteville, NC is a retail store that specializes in selling a variety of jewelry pieces, including rings, necklaces, bracelets, and watches. They offer a selection of both classic and trendy designs to cater to different tastes and preferences.
Customers can visit Zales Jewelers to browse and purchase jewelry for special occasions such as engagements, weddings, anniversaries, or simply as gifts for loved ones. The store provides a range of options at various price points to accommodate different budgets.
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Also at this address
Reviews
My brother and I came to return a. engagement rings. The store manager took care of the return and the whole time she kept staring at me and my brother with her eye sight going up and down. While...
Stay clear of Zale's if you must, specifically at the location in Fayetteville, NC in the Cross Creek Mall. Terrible customer service, poor management, unorganized, and unprofessional. It is...
Absolute worst customer service I have ever experienced. Waited about 10 min to be acknowledged and told we would be helped soon (No worries, it's the holidays..) but once helped, I told the...
Rude staff. Not very knowledgeable. Never on the same page. I dropped a ring off to be sized. Was told it would be 2 weeks to get it back. Waited 2 and a half weeks to call and check on it and the...

