Zales Jewelers

I am a person who believes customer service makes or breaks a business, regardless of the product. Not only has Reeds consistently been my chosen place for any jewelry purchase because their care...

My diamond keeps falling out of my bracelet. They have repaired it 5x & to them it's no big deal!! All they can say to is "That's why we recommend life time warrant!! Now my diamond has fell out...

While we were greeted immediately, we are returning for a second repair for rings purchased five years ago. I have a one carat diamond with a prong that seem to stick up. They fixed it a couple...

I brought in my 8K omega speed master to inquire about a replacement band or a leather band till I get a new linked band and after walking in and standing by the counter the two "gentleman" sat...

I purchased a Bracelet June 16th 2023 for $120 I am very careful with my jewelry and do my best to not get them wet or dirty. Within the first month or two this bracelet has tarnished and has an...