West Corporation

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1974 Stone Rose Dr
Rocky Mount, NC 27804
+1 (252) 200-9500
http://west.com

West Corporation, based in Rocky Mount, NC, is an innovative partner in cloud-based global technology, focused on making mission-critical connections more relevant, engaging, and actionable. Their commitment to investing in cutting-edge platforms culminates in the introduction of WestCX, which enhances their offerings through AI-driven omnichannel solutions that improve efficiency and customer satisfaction.

Under the WestCX umbrella, the brands Mosaicx and TeleVox work collaboratively to deliver advanced technology and communication solutions tailored for personalized engagement. Mosaicx specializes in customer experience automation, utilizing conversational AI and machine learning to optimize interactions, while TeleVox has over 30 years of experience providing healthcare communications that enhance patient engagement and care delivery.

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