I took my 2024 Volvo XC 90 in for a few service recalls. Ben took care of me and while I was there, I asked for a NC state inspection. Ben answered all of my questions and got me in and out. The...
Volvo of Charlotte - Closed
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It's been a totally different customer service experience from our previous experience in New Jersey. Customers were always provided with loaner cars if the service was extensive or mechanics were...

Do not buy any cars from Johnson Volvo, go to University instead. First time dealing with them as just bought a new car and have it in for my FIRST EVER service with them. They do not return...
Agree with the other reviews on lack of communication, totally uncoordinated. Dates are given, then forgotten. Other reviewers asked if it was incompetence or deceit. In my case service, after...
If it's going to take 2 hours don't say it will take 1 hour. Also, it shouldn't take 2 hours to change a battery out. This along with many other reasons is why we usually go to Swedish Connection,...