Rahn Null transfered the apps and everything from my wife and my old phones to our new iPhone 16E's . The first 7 times that I switched phones at a Verizon Store (Durham 3 times, Boone 4 times...
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Austin ((with (he/him) pronouns on his name tag)) was very off putting when my dad and I wanted help. He didn't even bother to stop leaning against the counter long enough to tell us we needed to...

Cruel, entitled, ineffectual, bratty employees. (at least the ones who claim to be managers). I have visited this location numerous times. They used to seem pushy. Now they are worse than lazy....

We had the BEST experience at Verizon today. Austin was knowledgeable and helped us understand the different plans & we walked away happy. Austin was so helpful and answered all of our questions...

Excellent service and great people. Lauren and Malik were both extremely patient and helpful. They took their time and explained all options to me. Great place!