Universal Windows Direct of Charlotte

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3101 Yorkmont Rd Ste 300
Charlotte, NC 28208
+1 (704) 594-1900
https://www.universalwindowsdirect.com
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and provide our customers with only the highest levels of sales, service, and support. We think our company's history speaks to this goal and to the power of what we can accomplish by never settling.

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Reviews

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1.548 reviews
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Deanna C.
6/19/2021

I had five windows replaced in my home and the experience was very good. From the initial meeting with the salesman to the follow ups on delivery to the installers, everyone was very polite. The...

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Tricia B.
11/18/2025

Universal windows was terrible to work with. The storm door they installed does not even close. One of the windows was not wrapped in vinyl as they promised. Customer service will not return my...

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Bob S.
10/3/2025

Replaced all the windows downstairs in my home about 10 years ago. Went great. About 6 years ago replaced the Upstairs windows on the front of the house also great. This spring finished the rest...

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Dan W.
6/20/2025

The windows are not installed with wood shims on any side of window. The installers set the window in the space, put screws in then foam, no shims. I choose these windows because a family member...

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Shodan K.
5/16/2025

I had Universal Windows install all new windows in my house some years ago. Since them, I've contacted them no less than TEN TIMES requesting they stop sending me ads for more products. Each time...

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