We are new to the area and made an appointment for scheduled maintenance. Arrived and was greeted immediately by service advisor Daniel. Daniel reviewed car maintenance and explained recommended...
Toyota of New Bern
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What a scam! I was told I was "preapproved" for a vehicle, drove an hour to see it, it took an hour to find the dealership, then it took three hours for them to ask for cash!! Don't waste your...

I got my truck towed here and was informed I had a bad fuel pump and that's what I needed to get it running. Well that didn't happen. I later got charged almost $2000, $700 of that was labor...
I brought my car to the collision center and my brakes came up missing, and they only painted half car, my car has lthe worst paint job in the world...
Easy of making appointment was the only good thing. The rudeness from the employees is insane this day and time. There were multiple number of the employees are not wearing masks and walking right...
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