Tessa H.
3/16/2022
Marilee is absolutely amazing and she 100% fixed the issues I had from my transaction with a different representative the day before. Marilee was Heaven sent and I can't thank her enough for her...
T-Mobile
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(3)
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2515 W Roosevelt Blvd
Monroe, NC 28110
T-Mobile, recognized as the Best Mobile Network in the U.S. by Ookla Speedtest, offers a diverse range of phone plans, including unlimited options tailored for various customer needs. With innovative promotions, such as covering up to $800 for current eligible phones and providing new devices, they make switching to their services attractive and straightforward.
The company also features unique benefits like T-Satellite service for expanded connectivity in remote areas and a complimentary DashPass for eligible customers, enhancing the overall user experience. Committed to customer satisfaction, T-Mobile emphasizes flexibility and added value with its plans and services.
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Reviews
2.53 reviews
Shaun F.
8/27/2025
The customer service is subpar at best. I was at the store on 8/27 and asked a rep for the Matthews location phone number. She told me Google has it. No sense of quality customer service at all....
Ann H.
7/18/2023
The representative could not give me a transfer pin number so made a picture of my driver's license and told me to call the 800 number and get the number. I had called them before to get the...
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