Mark Mona O.
1/10/2024
Went to T-Mobile to get my phone bill reduced and I did!!! Jonathan was so helpful took his time with me and explained my plan and got my bill reduce $30. Thank you, Jonathan T-Mobile. Employee at...
T-Mobile
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(5)
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8209 Market St Ste D
Wilmington, NC 28411
T-Mobile is a leading mobile network provider that prides itself on delivering the best connectivity experience to its customers, backed by accolades such as being recognized as the Best Mobile Network in the U.S. according to Ookla Speedtest. They offer a wide range of plans, including unlimited options and exclusive benefits like free DashPass and T-Satellite services, ensuring customers stay connected even in remote areas.
The company actively encourages users to switch to their network by providing promotional offers, such as paying off current eligible phones and offering new devices like the iPhone 16 on a new Experience Beyond plan. T-Mobile emphasizes flexibility and customer satisfaction, allowing users to keep their numbers and bring their devices when changing plans.
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Reviews
3.05 reviewsK F.
12/23/2024
Scratches screen is normal wear and tear. Get 611 on the phone if anyone from this store tells you otherwise.... This store is a total waste of time unless you're giving them money. It took...
Morgan S.
5/10/2021
Came in to upgrade mine and my husbands phones with an appointment at 6, walked right in and got started with no wait and some infectiously joyful customer service. We upgrade maybe once every few...
Pamela P.
9/6/2018
Summation: the person I encountered first at the counter lacked customer service skills, period. Her manager didn't even engage with me amidst any of what occurred, even as much as wishing me a...
Chris L.
12/20/2021
Awful. I tried to buy an iPhone from there for my roommate as a Christmas present since he uses TMobile. They are running sale ads on television, so I was trying to get a price. They could not...
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