Anne V.
5/28/2025
My reception is terrible! I'm only staying with T Mobile for now because I'm on a contract. The wait is unreasonably long each time I come in. I know that I'll be there for at least an hour....
T-Mobile
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(5)
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12820 S Tryon St Ste 130
Charlotte, NC 28273
T-Mobile is a leading mobile network provider renowned for its expansive 4G and 5G coverage, making it a popular choice among customers seeking reliable service across the United States. The company offers a variety of plans, including unlimited options and incentives for military veterans and seniors, along with promotions to help customers switch from other carriers seamlessly.
In addition to its extensive phone and device offerings, T-Mobile enhances customer experience with unique features such as free DashPass for eligible users, streaming benefits, and innovative satellite services for connectivity in remote areas. With a commitment to customer satisfaction and competitive pricing, T-Mobile aims to deliver the best mobile experience on its award-winning network.
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Reviews
1.05 reviewsTamara W.
11/10/2021
This store didn't deserve my 1 star rating Bc they're all unprofessional and shows no customer service etiquette. I had a horrible experience there yesterday with Thomas he was a complete mess...
Kate A.
3/24/2021
Sprint was doing so well, until T-Mobile merged with them. Now their customer service sucks. They wouldn't listen to me when I said my phone was broken, and told me to call customer service. Go to...
Ellentinya D.
6/8/2021
This place is absolute trash. The employees all have nasty attitudes or they don't know what they are doing. You walk in the door, no one greets you. I tried to give them the benefit of doubt due...
Chris F.
8/10/2020
Terrible service and they won't put on a mask over their nose. They tell you a new phone with take 10 minutes, no deals (paying full price there) , and it takes a full hour to replace your...
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