SONIC Drive-in

In Sanford for the holiday weekend and my sister in law asked if I'd tried the Big Dill Smash Burger at Sonic. Our Sonic in Georgia is not participating in this promotion to our disappointment....

Awful service. They are very rude and take forever. I ordered in the app for a pick up time and I've been sitting at the stall for 15 minutes with no one out here.

Takes forever for someone to respond when you're ready to make an order, when they do finally respond you're met with a lot of attitude and the inability to answer questions or confirm your order....

We sat in drive through for 30 minutes with no cars in front of us or behind us this is ridiculous for a company to do that and that's not the first time either

We ordered 2 smash burger combos yesterday. The fries were stale and tasted as if they were cooked in old oil. The burgers tasted like cardboard. This is the second time the food was unpalatable.