Unfortunately service contracts with Quality Air have become a joke. After changes they have made to the service contracts they do not cover as much as previously but getting the twice yearly...
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I was given an 8 am appointment after a 2 and a half month wait and got a quote of 133.00. When no one came or called I call the office to get an update on his arrival they don't answer the phone...
I have been a plan member and just recently the tech came out to do the regular check up and ended up cutting some wires and then the unit didn't work. The unit had been working fine before this....

James was knowledgeable and thorough. He gave detailed answers to all my questions. He also worked efficiently and completed the job without any delays. He let me know the options when it came...
I just left Quality Air after about 5 years. I pay them monthly but now get no service, but they are great on excuses. It's now Dec 2023 and I have not had a service since Oct 2022, but pay...