Kermit P.
1/12/2024
Wish I could give no stars. Worst customer service. Would not honor my black card membership at another planet fitness. Then said I had to pay a franchise fee. Then they wouldn't accept cash....
(3)
Wish I could give no stars. Worst customer service. Would not honor my black card membership at another planet fitness. Then said I had to pay a franchise fee. Then they wouldn't accept cash....
If I could give this place a negative 4 star review I would. To have to pay them to cancel is beyond wild. And then the amount they took out of my account was no where near the fee amount it was...
I'm a black card member, 24.79 a month, but for the last 2 months I was on the phone on hold nearly 15 minutes, so I will be going tomorrow and closing my account