
Called to initiate service today. Customer service rep on phone was very personable and helpful. Left me feeling great about Onwasa! This was such a surprising interaction with a utility...
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Onslow Water and Sewer Authority (ONWASA) is a leading provider of high-quality water utility services in Jacksonville, NC. With a mission to deliver exceptional customer experiences, ONWASA is dedicated to supplying its customers with reliable water services. Whether it's reporting a leak or any other service-related issue, ONWASA is available 24/7 to address customer concerns and ensure the smooth functioning of the water utility system.
As part of their commitment to expanding their services, ONWASA recently acquired the Pluris Webb Creek and North Topsail Wastewater Systems, further enhancing their capabilities. With a focus on customer satisfaction and a strong dedication to providing efficient water utility services, ONWASA continues to be a trusted provider in the region.
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Called to initiate service today. Customer service rep on phone was very personable and helpful. Left me feeling great about Onwasa! This was such a surprising interaction with a utility...
We are currently hitting it rough... Our bill was overdue and they, without warning, came out and turned our water off. I was then hit with a $226.00 bill to turn it back on. I paid it, and it was...
Everytime I try and call, the automated system is a coin toss of whether it'll read what I enter correctly or a random amount of my account number. Of the ten digit code it will read five, I...
They left me without water services for a weekend and were not the least bit helpful. Hopefully they increase there customer service and responsiveness.
Be aware of the charges that will be tacked on to your bill if you are a payment behind...new billing cycle will charge you $66.00 more!! Best to get account caught up or pay quadruple!!! Call to...
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