Mercedes-Benz of South Charlotte

The customer service here was great! Everyone was friendly and helpful. Dan was my advisor. Although they were unable to pinpoint the problem without running a three hour test that was $210 an...

Bertha (my van's name) is a 2020 Mercedes-Benz Sprinter 2500 and she's still under warranty. And because I want her to remain under warranty, I get the service done at the dealer that they...

1. Know that even if you go in for work you think will be cover by warranty or recall, they will find a way make hundreds (at least) off you. 2. Know what you're signing! You may think you're...

My wife arrived for her 10,000 mile Service Appointment today on her 2021 E450. A chrome letter had fallen off and it needed replaced. The service department manager refused to reset the service...

I had an appointment at 8 am on a Friday to have my car serviced with the 20,000 mile service B package. When I arrived, they told me that they were behind 3 days on average and my car wouldn't be...