J.Crew Factory Store

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5416 New Fashion Way Ste 870
Charlotte, NC 28278
The Gap Factory store located in CHARLOTTE, NC offer a wide selection of iconic clothing for men, women, kids, and babies. Shop for timeless essentials like comfortable tees, Gap Logo hoodies, and their best-selling jeans in a variety of sizes. Enjoy the convenience of buying online and picking up in-store.

Reviews

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2.58 reviews
Photo of Kim B.
Kim B.
8/30/2019

So I get it, it's a holiday weekend, stores are busy but good gosh. I went out before the crowd with my 4.5M old in a stroller and my 2.5 year old...I was passed by 2-3 employees, never asked if I...

Darnell W.
10/22/2025

I recently visited your store as I've just moved to the area and was excited to start shopping for the fall season. Unfortunately, my experience was very disappointing due to a clear lack of...

Jias S.
5/15/2024

I came here looking for vacation shirts, instead of being offered help I was followed around the store. I am sure I was followed because every section I was in the same worker stood nearby me...

Photo of Suzanne A.
Suzanne A.
5/25/2019

I went into this Gap knowing what I was looking for. It wasn't hard to find the item as the store is fairly organized. I had purchased the same item at another store so I was really there to pick...

Photo of Jonathan B.
Jonathan B.
4/10/2017

I wasn't blown away by this GAP. Let's face it, GAP's popularity, fashion sense and quality have all gone downhill over the years. It's almost as if Old Navy has switched to becoming the line-ups...

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