Interstate Motor & Auto Service

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9800 Newell Hickory Grove Rd
Charlotte, NC 28213
Interstate Motor & Auto Service Inc. is a family owned and operated business opened by Susan and William Beaver Russell, Jr. ( Beaver ) in 1991. Beaver had more than 17 years experience in the automotive industry before opening his own business. His goal was to manage his own business and service the community in a more personal way. Beaver is a local resident, and his family has lived in the area for several generations. The Russell family is well known in the community with good reputations of being honest and fair. In 1995, Beaver built a 10 bay shop to upgrade his business and meet customers' needs. The Russell's opened their second location, Interstate Motor DBA Newell Service Center and Penske Truck Rental, in 2005. They purchased a station built in 1949, which was operated by a family member. The new location is a five bay shop ; service station and Penske Truck rental agency which has serviced UNCC staff, students and local residents since its creation. We are a member of the Better Business Bureau and Independent Garage Owners of North Carolina. We employ ASE certified technicians.

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3.06 reviews
William R.
7/19/2022

My car has been to 4 shops 2 of them dealers, told them they would have to drive the car for a little bit at least 10 miles for it to act up. first 2 could not duplicate my complaint. so I checked...

Jay R.
12/19/2010

I like to think that I understand all things mechanical and can fix just about anything. What I don't like is fixing cars, really I don't. With my own garage and tools I'd be fine, but I gave...

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Ryan G.
6/7/2014

Was referred here by my guys over at C&S auto after they had just let go their motorcycle inspector. Called ahead to check their availability and was already impressed just by the phone...

Jessica B.
12/1/2012

This is a long review, but if you're considering going here, please read!!! AVOID GOING HERE AT ALL COSTS! For starters, the owner Reggie has extremely poor customer service. We have taken...

J G.
3/21/2011

I will not be bringing my vehicle back here again. Over the past few years we have had our car serviced here about 4 times. Every single time, without fail, after we get the vehicle home whatever...

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