These folks are fantastic. First call a HUMAN picked up the phone. They had me sorted out, no flack and knew immediately what to do. A brand new freewheel in the mail free of charge - think the...
Industry Nine
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Industry Nine, based in Asheville, NC, is a renowned manufacturer of high-quality bicycle components, specializing in wheels, hubs, and stems for various cycling disciplines such as mountain biking, road cycling, gravel riding, and e-bikes. With a commitment to sustainability, Industry Nine prioritizes eco-friendly practices by utilizing reusable and recyclable packaging, supporting trail adoption, and advocating for cycling access nationwide.
Handcrafted in Asheville, Industry Nine's products are known for their precision engineering and durability, exemplified by their patented Hydra hub technology. The company's dedication to responsible riding extends beyond their products, as they actively engage in supporting cycling advocacy groups and initiatives, embodying a philosophy that blends innovation with environmental stewardship in the cycling industry.
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Reviews

Great people and a great product. Did a plant tour and was so impressed I bought a set of wheels...and love them!
Total garbage product. 3 years and 1500 miles and the hub shatters. I'm 165 lbs and almost 50 years old. I9 offered a new shell so then I can spend my time not only rebuilding a wheel but also...
Do not do business with this company. A manager named heather was rude and condescending. Very poor customer service.
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