Global Contact Service
Global Contact Service (GCS) is a contact center outsourcing expert that specializes in providing tailored customer service solutions through its work-from-home teams. With a proven track record of meeting service level agreements and maintaining high customer satisfaction, GCS offers flexible and scalable business process outsourcing designed to enhance client operations.
Recognized for its efficient response during the COVID-19 pandemic, GCS has successfully transitioned to a remote agent model while ensuring seamless service delivery. Their commitment to quality is underscored by a focus on employee satisfaction, operational flexibility, and robust training programs, positioning them as a leader in customer service excellence.
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