Enterprise Rent-A-Car

COVID restrictions in place. Spoke to both Steve and Alex on the phone several times prior to arrival - both were great to work with. Pick-up and drop-off were very easy. This is a popular...

Reservations online to pick up car do not coexist with stores closing hours. Luckily someone was there and actually let us pick up our car (was late due to address taking us to the other location...

Made reservation , no car when I arrived, poor management, unorganized, zero communication. When I complained the feminine male manager denied service lol, like a bunch of high school kids running...

My experience here was terrible. They're judgmental and contradicting. I can't say too much, but I will not be renting from this specific location. I've never had a problem at any other location.

Use another location if you have a choice. Just left Enterprise Car Rental located at 1708 8th Street Drive SE, Hickory, NC 28602. Due to an auto accident Allstate had reserved a vehicle to be...