Eileen R.
5/30/2024
I just wanted to let you know how pleased was w a service call by Dakota today. He promptly pinpointed the cause of our small gas leak, educated us about natural gas and CO. Most importantly, he...
Dominion Energy North Carolina
(6)
Raleigh, NC 27616
Dominion Energy North Carolina provides essential electric and gas services to residents and businesses in the state, ensuring reliable energy solutions tailored to local needs. The company is committed to delivering safe and efficient energy while promoting energy-saving initiatives and community engagement.
With a focus on customer service, Dominion Energy North Carolina offers various resources for billing, service management, and emergency reporting. The company also emphasizes transparency and accessibility, providing information on rates, safety, and environmental projects to enhance customer experience.
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Reviews
1.56 reviewsMark A.
9/22/2024
Very difficult to work with. Had to involve the state's public staff to get a resolution.
Andrew L.
10/23/2023
Horrible customer service. They came to fix a puported gas leak and I needed a meter replaced. Call center is incompetent. Sorry if you have no other choice.
Alkeith T.
12/18/2024
very poor service. came out to cut my gas on never showed up tried to say I wasn't home . came back a 2ed time and said the same thing when I sat at the front door even claimed they rang my bell ....
Edward Z.
3/12/2023
Absolutely unethical and unrealistic company. We are in the process of moving. We don't spend a lot of time at our old house right now. Dominion gets a call reporting the smell of gas in our...
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