CPI Security

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4300 Sandy Porter Rd
Charlotte, NC 28273

CPI Security, based in Charlotte, NC, specializes in smart security systems and alarm monitoring services for both homes and businesses. Their range of products includes home security systems, business security solutions, video surveillance, access control, intrusion detection, and remote monitoring.

One of CPI Security's standout features is their Night Guard™ service, offering 24/7 alarm monitoring, professional installation, and real-time response℠. With a focus on customer peace of mind, CPI ensures complete protection by including intrusion and fire monitoring in all their systems.

As a family-owned company, CPI Security emphasizes a personalized approach to security, with all representatives being direct employees motivated to provide the same level of protection they would offer their own families. Additionally, CPI stands behind their equipment with a limited warranty, offering quick repair or replacement services at no extra cost.

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Reviews

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1.5127 reviews
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Nathan H.
7/15/2025

Beware hidden or misleading service and contract commitments. I was told by sales reps (3.5 year ago) that it was a 60 month equipment payment plan. Turns out it's a 60 month service agreement....

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Benjamin Z.
8/6/2025

AVOID AT ALL COSTS! They will force you into a contract that lasts longer than the warranty on their own products. That's really all you need to know, right? But I can go on. Their app isn't...

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David S.
6/24/2025

CPI Ignored my solicitation sign and left info behind on my door. I have images of them on my active security cameras. Respect signs guys.

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Ki W.
10/3/2025

This company has been extremely disappointing and unsafe. Their system failed, and my neighbors were able to use my access code to break into my apartment. When I reported the issue, the company...

M
10/8/2025

Wish we had read reviews first before signing up. Another "bait and switch" from sales person. We thought we had signed a 3 yr contract, nope it's 5 years We can't get out of our contract but...

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