Courtyard by Marriott Charlotte Ballantyne

Very nice, modern, clean establishment. King bed is gigantic. My only knock is the room layout. The bed is next to this wood extension from the couch. I knew I'd bang my leg against it, though I...

Rudest clerk ever named Lawrence. The pool was closed. The cafe wasn't open during posted hours. Accepted an online order for cafe while it was closed. The TV wasn't working. After Lawrence...

Worst Marriott I've been to. Rooms don't get turned out every day. Not just mine! All my colleagues who have been here for several days/weeks day that rooms get turned out... Sometimes. You never...

So far so good! I've stayed here before and was very pleased with the service. Today when I checked in I was supposed to have a King bed room without a balcony but i asked if I could get upgraded...

Do not stay at this property! If I could give this a zero I would. This hotel is a franchise Marriott property which does not follow Marriott values and service quality. The manager Brittany...