I've had two significant customer service interactions at this store, recently. The first was a problem with a pair of Men's 2.ZERØGRAND Laser Wingtip Oxfords in British Tan. I had purchased them...
Cole Haan
(7)
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I stopped in on Sunday afternoon to inquire about purchasing a pair of shoe strings for a pair of Grand Zero's that I've had for a while. The young sales guys offered to sell me one (1) shoe lace...
Service at this store is terrible. Nearly impossible to do a return. Hard to understand why they are so unfriendly and uncooperative. Take your business elsewhere. Even the manager Deandre was...
I was very disappointed in the return policy. When I ordered shoes through the store, it took at least a week for the shoes to arrive at my place. The shoes didn't fit and I tried to return them...
Went in to see what was new and the customer service and selection were both excellent! I told Jared how much I love my StitchLite shoes and he showed me the new wool version. He also told me...
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