CarMax

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7700 Krefeld Dr
Charlotte, NC 28227
CarMax is the nation's largest used car retailer. Choose from nearly 50,000 CarMax Quality Certified vehicles all at low, no-haggle prices.

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2.5131 reviews
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Maya H.
5/18/2025

I previously made a negative review one day ago because I had such a terrible experience. But as of today I went back and dealt with completely better people and are feeling actually taken care of...

Brian A.
11/9/2025

If I could leave 0 stars I would. I do not typically leave reviews as I know everyone can have bad days and no one is perfect. Unfortunately our experience was so awful. I went with my fiancé to...

David A.
9/12/2025

Fun fact, they treat all their cars as loners when people take their cars to get service. How do I know? I had the pleasure of wasting 2 hours of my day with my family, just to be told my...

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Natalie P.
6/10/2024

My husband and I came to CarMax in hopes of trying a variety of cars in one location. We have busy schedules so convenience and efficiency is a must. We made an appointment but despite arriving...

Stephanie M.
6/2/2025

Buyer beware. TLDR; Carmax sold a me vehicle "unsafe to drive" (their words exactly) and gave me the absolute run-around instead of trying to rectify their mistake. I am now car-less. Long...

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