Brightspeed

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(11)

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Raleigh, NC 27603

Brightspeed, a company based in Raleigh, NC, offers fast and reliable Fiber and Broadband Internet plans to both residential and business customers. Their Internet services include a range of high-speed options tailored to meet various needs, from basic browsing to heavy streaming and gaming.

Customers can choose from different plans such as the ultrafast 2 Gig plan for seamless multitasking, the popular 1 Gig plan ideal for multiple high-bandwidth users, the 500 Mbps plan for HD streaming and gaming, and the 200 Mbps plan for a reliable connection at a cost-effective price.

With a commitment to customer satisfaction, Brightspeed emphasizes transparent pricing, no annual contracts, and no termination fees. Users have praised Brightspeed for its reliable service, impressive upload speeds, and courteous installation teams, making it a top choice for those seeking a dependable and efficient Internet provider.

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Reviews

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1.011 reviews
J B.
7/28/2025

Absolutely the WORST company I've dealt with in my entire life. Our phone service went out last night. I went through all the normal tests, and took the time to go jack into the service panel to...

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Cleon U.
9/16/2025

Brightspeed is the worst phone and internet provider there is. They came and installed a new line Friday after 5:00 pm, shut down an active line and now state they can't get a technician here...

John C.
10/13/2025

Brightspeed is cheaper, until something goes wrong . The customer service is absolutely terrible. My service was broken and Brightspeed did not fix it for almost a month. I finally switched to...

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Cathy T.
9/17/2025

They are unreliable period. I have called 3 different times to set up installation. All three times. NO CALL NO SHOW. I call to ask wth and they couldn't care less. I took off work 3 times for the...

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s s.
2/17/2025

The service is inconsistent and the representatives are hard to understand.. trying to get service but apparently it doesn't matter after installation is nearly impossible.. due to the lack of...

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