
These people.... Are Amazing! The only thing better than the products they make and sell is the customer service they provide. The whole team was very kind and helpful. Wanted to give a special...
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Black Forest Industries is a reputable automotive parts and accessories retailer based in Cary, NC. They offer a wide range of products, including shift knobs, engine mounts, wheels, and car care items, catering to Volkswagen, Audi, BMW, Porsche, MINI, and other vehicle models. With a focus on customer safety, they provide a disclaimer regarding the installation of parts and accessories, as well as information on lead times for certain products and shipping policies.
Customers can rely on Black Forest Industries for high-quality products, although they do not provide any warranty or guarantee on fitment, safety, or product longevity. The company takes credit card fraud seriously and actively works to prevent and prosecute fraudulent activities. They also emphasize the importance of verifying orders with different shipping and billing addresses to ensure a smooth purchasing process. Overall, Black Forest Industries is a trusted destination for automotive enthusiasts seeking reliable parts and accessories for their vehicles.
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These people.... Are Amazing! The only thing better than the products they make and sell is the customer service they provide. The whole team was very kind and helpful. Wanted to give a special...
Order got cancelled a week after placing it due to out of stock. We live in 2025. You shouldnt be letting customers order out of stock items. Are we still using pen and paper for our stock keeping...
I ordered a Limited Edition Gold Shift Knob 9/12. It's now 10/3 and I have not gotten 1 single shipping update. Multiple times I've been told by a representative from BFI "we should get parts in...
I ordered a full billet shift knob for my MK6 GTI about a month ago now and have been told multiple different things, a week ago I was told it would ship out and still have heard nothing. I tried...
AVOID THIS COMPANY. Their customer service is severely lacking, and they are unresponsive to simple emails. Phillip Perry, specifically, has been extremely difficult to work with and does not...
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