Atrium Health Mercy, A Facility Of Carolinas Medical Center

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2001 Vail Ave
Charlotte, NC 28207
Carolinas Medical Center offers a broad range of services, from 24/7 emergency services to specialty medical care. It's the region's only Level 1 Trauma center.

Reviews

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2.076 reviews
Reshia G.
9/7/2025

I have spent 9 nights at Mercy Hospital on Vail St. in the last month, for two different surgeries for my daughter. First of all the surgical, and nursing staff was outstanding both visits. They...

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S R.
8/20/2025

Worst hospital ever! First off, thanks to the couple nurses and the one or two caregivers that look out for my mom and take care of her. Thanks to Beverly and Nancy. Most of the caregivers in her...

Lorraine O.
7/18/2025

We spent 5 hours in the waiting room, only to be told there was a glitch in the system which resulted in my husband not being able to have his surgery. . We went to the front desk to inquire 2...

Vivian L.
8/11/2025

Transport came to take the patient to endoscopy. Patient asked if he could use the urinal. Transport was asked to leave the room for a minute. She continued to adjust the bed. She was asked a 2nd...

A L.
4/15/2024

STAY AWAY!!! This hospital is the worst experience ever. Front desk had no lighting. Triage guy was friendly but absolutely no privacy other than an old curtain that covers a 3rd of the corner we...

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