Zales

Pros: +Convenient location + Friendly staff (assuming you are a New Yorker) + Sales prior to the holidays Cons: - Sales staff are biased towards locals. We were asked multiple times if we lived...

Worst Jewlery shop ever! be careful! do not buy from them! I paid for 2 rings $1400 USD. Zales lost 1 engagement ring we sent for resizing after they told us the ring will be back within 14...

My fiancé and I went to this Zales three times total, and the saleswoman that mostly worked with us was nothing but aloof, indifferent, and very overt how she didn't care for us since our budget...

Very useless store. They need a whole new staff especially managers. All these sales associates are just liars worrying about commission. Don't go to this store.

This store is open until 7 p.m. on Monday-Saturday, NOT 9 p.m. as their website claims. I called the store today to point out that no one looking at the site would know their locations outside...