Workforce Development Group
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127 Henry St
Massapequa, NY 11758
Workforce Development Group, based in Massapequa Park, NY, is led by President Randi Busse, a seasoned expert in customer service training and keynote speaking. Specializing in empowering organizations to enhance customer experiences, their customized training sessions aim to boost customer retention and revenue.
With a focus on turning customer rants into raves, Workforce Development Group offers tools and resources to cultivate a culture of ownership among employees, ensuring a positive impact on the bottom line. Through practical strategies and a common-sense approach to customer service, they help businesses differentiate themselves in a competitive market.
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