Wittus - Fire by Design

Sandra Lena was very helpful with our inquiries about electric fireplaces. Though Wittus focuses on gas fireplaces she gave us literature, showed us her floor model and even told us about a local...

We had a great experience with the customer service here. Friendly and responsive to our questions and requests.

This is a business that is "NOT quite open for business". On my comings and goings in Pound Ridge, they never seem to be open, and their online presence is less than fantastic, with follow-up to...

By far, the worst experience I have had with any vendor/contractor. No follow up, had to chase them down every step of the way to come give me an estimate for a fireplace after I made a trip to...

Unreliable is an understatement. I ordered tools for my fireplace in October as a Christmas gift. Needless to say it is the end of Feb and they still have not arrived. I had to chase them after...