Westside Medical Supply

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765 Elmgrove Rd
Rochester, NY 14624
Westside Medical Supply is a family owned and operated company that has been providing medical equipment solutions to the Upstate New York region for over 11 years. The corporate office is a 20,000 square foot facility located at 765 Elmgrove Road in Gates, a suburb just west of Rochester, NY. Ron Nettnin, President and CEO, started Westside in 1999 with his wife Sonia. He has guided the company to becoming one of the leading DME complex rehab equipment providers in the state. Over the years, Westside Medical Supply has become known for their expertise with wheelchair and wheelchair repair, scooters and finding the right choice for your specific needs. Ron's extensive experience in custom rehabilitation and wheelchair seating technology combined with a successful track record in home health care operational management, has led to the rapid growth and continued success of Westside Medical Supply as a top medical equipment provider. With only one location in the Rochester area, Ron is committed to the western NY area although recent contracts is allowing him to pursue the states needs further. Ron is also an ATP RESNA certified, which is now required by Medicare and other insurance companies in order to provide certain Complex Rehab wheelchairs. His 26 years of experience and hands-on approach with both his customers and his employees makes him one of the leaders in today's industry. Westside Medical Supply has become the clinician's choice for all things related to complex rehab equipment and wheelchair repair and service. With our RESNA certified Assistive Technology Professionals, factory trained service technicians, a premier billing and process management system, and cutting edge software and technology enhancements, Westside Medical Supply is ready for further growth and expansion in the medical equipment industry despite continued cuts in reimbursements.

Reviews

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3.015 reviews
Jenne G.
10/6/2025

I had to purchase a post-surgical shoe because I broke the one I purchased at a different medical supply store. The person who helped me was so kind and the shoe was higher quality and $10 less...

Cappy D.
9/20/2025

First and last experience with this business. I drove 20 minutes out of my way to their store on Saturday to get a nebulizer, arriving 3 minutes before closing--yes, under the wire, but still...

Nan R.
1/12/2025

Not a great selection of colors! If I'm going to spend $1000 I would like a better choice of colors. And what about cup holders? For $1000 it doesn't come with cup holders? And can I buy a tray to...

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Brian B.
3/31/2021

I have gone to Westside Medical Supply in the past to get a scooter. Each time the representatives are so helpful and pay close attention to your needs as a person and show so much compassion. The...

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Jennifer R.
9/18/2023

First and foremost, they made the installation of a ramp seamless. The director of sales, Jeff is outstanding. My mom can sometimes be challenging and he was very thorough in explaining all of...

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