west elm

I really enjoy this West Elm location! Their social media is amazing, they always have awesome window displays, and I don't know a single company that incorporates local support into their...

3-4 people working, and not a single one could bother to say hi or ask if we needed help. We were flat out ignores, but they were all smiles when someone else walked in. Not sure why. Went around...

Paid for some pillows online, inserts and covers sold separately. After paying for both all of a sudden the covers were on * backorder* something other online retailers will tell you upfront, and...

So disappointing. Very little help the entire time we were in the store. When we finally did talk to somebody they had quite the attitude. Apparently they hear complaining all day long. We...

Do not buy furniture that claims to be "in stock"! Cannot begin to express my frustration with west elm, online and in store. Now, too late, I am seeing so may others that have experienced the...