
Thank Goodness for my Account Rep because otherwise I would have left them long ago for Amazon. Their billing and accounts receivable team is less than customer friendly.
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W.B. Mason, founded in 1898, has evolved from a small storefront in Brockton, MA, into the second largest privately owned workplace products dealer in the United States. The company is known for offering a comprehensive one-stop shopping experience alongside exceptional service and competitive pricing tailored to meet the diverse needs of its customers.
With a focus on personalized services, each client is supported by a dedicated sales representative and a local client relations specialist, ensuring efficient communication and problem-solving. The company's extensive delivery network guarantees prompt, reliable service with no minimum order size, making W.B. Mason a trusted partner for businesses across various sectors.
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Thank Goodness for my Account Rep because otherwise I would have left them long ago for Amazon. Their billing and accounts receivable team is less than customer friendly.
I ordered an item as a Christmas gift on December 5th. After not hearing anything for a week or two I called and was told it was in stock and would arrive the week of Christmas. I called again...
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