Great costumer service! Fast service and extremely reasonable prices. I had to replace a gasket on a Rolex which got water inside. Also I replaced a letter strap on a separate watch. I highly...
Walker Bros & Monroe Jewelers
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Located in the historic downtown area of North Tonawanda, NY, Walker Bros & Monroe Jewelers is a time-honored establishment founded in 1925. Specializing in a blend of services, this unique spot is home to master clockmaker Jay Soemann, a seasoned expert with over 50 years of clock repair experience. Walker Bros & Monroe Jewelers is not just a jewelry store but also the only clock repair shop and gallery in the Tonawandas region, nestled between Buffalo and Niagara Falls.
Owner Jay Soemann, known as the antique clock doctor, has tailored the property to house a state-of-the-art watch repair shop. His passion for horology was kindled at a young age, and he honed his craft under the tutelage of a Swiss watchmaker and his father, a German clockmaker. Despite the challenging repair jobs that come his way, Jay's expertise and dedication shine through, making him the go-to for tasks deemed impossible by others.
Committed to ethical practices, Walker Bros & Monroe Jewelers upholds a strict Code of Ethics, ensuring transparency and honesty in all dealings. This reputable establishment is also affiliated with prestigious organizations such as NAWCC and the Tonawandas Chamber of Commerce, a testament to their commitment to professionalism and excellence in the industry. Whether in need of clock repairs, jewelry sales, or watch services, this distinguished locale welcomes all with open arms.
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Reviews
This place is always closed, their hours on Google don't match their sign, and they don't have hours on their website. I've literally been there 3 times on 3 different days and they were closed...
Our clock had not worked in almost 20 years. Because it was purchased in Germany by my parents, I was reluctant to bring the clock to just anyone for repair. A dear friend gave me the name of this...
I dropped off my old grandfather clock in which the chime mechanism stopped working . Broken tooth. The clock continued to run perfectly. After many weeks I get a call saying the repair would...
I bought a coukoo clock when I was in Germany in 2004, it started to have problems. Took it into this business for repair and was told a price. Put down 50% in August of 2021 and still have not...





