Verizon Authorized Retailer - Wireless Zone

I had a great experience the other day at this Verizon store in Hornell NY. I had spent way too much time trying to complete a claim for a lost cellphone. I was on the phone multiple times with...

I was having terrible reception at home with my cell phone so I decided to inquire about a landline. I asked the price from Trish (not positive). She told me $21.00 monthly. I said "Does that...

The manager was very helpful with getting things taken care of when I had a change with my plan. She followed up with me the following month to make sure it was taken care of.

Sales person sold me a deal, buy one, get one free. But it will take 3-4 months before you start to get the credit. Then talked me into a change on the account which voided that discount....

Rude and unknowledgable customer service. Didn't know the issues about switching between iPhone and Android devices. When asked about these I was yelled at "It's not my job to know the issues...