I've read many of the previous negative reviews about this store, but, I must say that my experience exceeded all expectations. A Verizon rep at this store location, by the name of Matt, was...
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Bought a phone. Face ID doesn't work. Run around with Verizon support then Apple support. Wasn't given any receipt. So couldn't goto any Verizon store to fix. Have to go back to the place you...
WATCH OUT!!!! They leave with your ID and disappear into the back. I know where to look if I have identity theft. They will only try to sell you the latest model because that's what they earn the...
Awesome customer service. I went to Verizon store in Bay Terrace with my mom yesterday (March 24) because we decided to switch the service provider to Verizon. We went to ask information about...
Paid to transfer data to new phone. Passed me on to 3 representatives during the timely process. Finally got phone but they never activated the esim card and left old sim card in new phone. Two...





