Verizon

I was very disappointed with my service on Christmas Eve. I understand it was a holiday and the employees' probably had better things to do, but we basically picked our own phone without any help,...

I came in with 2 bills in hand hoping to resolve a billing issue. I checked in at the front as is standard and TOLD them I had a billing issue. When it was my turn, after waiting for at least 10...

I wanted to get a screen protector for my new iPhone and the guy helping me disappeared for a good five minutes in the back. He came back with only one and didn't even offer me the opportunity to...

I went into the store to inquire about an upgrade I knew I was due. I spoke to customer service on the phone because I have been in the store twice and they kept telling me I was not allowed to...

I purchased a phone for my child and explained I wanted to use a monitoring system for safety due to his age and that was the only way I would get him his own phone. I got the phone, case, screaen...