I have had Vector Security at my home for years, I love the cameras and the video doorbell letting me know what's going on at the house especially when I'm not home. I have not had any problems...
Vector Security - Poughkeepsie, NY
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Customer service: 1 star. It takes forever to get a live person on the phone. and when you do, they often wind up transferring you, where you have to wait, again, to get to a different department....

Now that I have cancelled with Vector, the true nature of their greed and lack of care for customers becomes even more visible. I use Autopay and they billed me $190 on 4/24/24 for three months. I...
I signed up with Vector Security, paid over $3,500, and had a professional home security system installed, expecting reliable protection. From the outset, the system underperformed: cameras...

One star review. Unfortunately the bad is outweighing the good of this company. After paying thousands for top notch security system, we can't actually get someone out to fix it when it's not...