Van Cleef & Arpels

Have stopped by this VCA a few times and had great experiences every time. The staff always offer us a lot of chocolates and drinks. Their chocolates are very cute and fancy. The most recent...

Update: The boutique called and gave us a full refund. This is the outcome I was hoping for and am pleased to have received. Thank you for making this right!

Extraordinary jewelry, exceptional service (almost), horrible return policy. Purchased jewelry for my wife. My wife decided to exchange it for something of lesser value. Sorry - all sales are...

Horrible service. Takes forever. Even with an appointment, you are bound to wait 45min. Then the people helping you are slow and incompetent. Took 20min to update my address in the system then...

Customer service was terrible. There was no one in store and the employee was not helpful nor nice with our inquiries on one particular necklace. She was not willing to help me compare the outcome...