Heather R.
1/18/2018
Great lab service. I have to get my blood drawn once a month and each time I go to the URMC Penfield Lab the staff is kind, friendly and attentive. Always fast even when there are a lot of...
(3)
Great lab service. I have to get my blood drawn once a month and each time I go to the URMC Penfield Lab the staff is kind, friendly and attentive. Always fast even when there are a lot of...
Wait times are too long at all the locations I've used. You need to do something about it. More locations, phlebotomists, or both.
It's amazing that no one makes eye contact when you check in. The actual blood draw is fine but Barrett Dr could work on customer service at check in. Snooty was the overall vibe